WorldRemit

WorldRemit: Money Transfer App User Guide Welcome to the WorldRemit App! This guide will help you navigate the app’s features and make your international money transfers quickly, securely, and easily. Follow these steps to get started and take full advantage of everything WorldRemit offers. Getting Started Download the App: Visit the App Store (iOS) or Google Play Store (Android) and search for “WorldRemit.” Tap “Install” to download and install the app on your device. Sign Up or Sign In: Open the app and sign in using your WorldRemit account credentials. If you’re new to WorldRemit, tap “Sign Up” and follow the on-screen instructions to create an account. You’ll need to provide some basic information, including your name, email, and a secure password. Navigating the App Home Screen: After signing in, you’ll be taken to the home screen, where you can start a new transfer, view your transfer history, and access key features. Start a New Transfer: Tap “Send Money” to begin a new money transfer. Select the country you want to send money to from the list of available destinations. Making a Transfer Choose Transfer Method: Depending on the destination, choose your preferred method of transfer: cash pickup, mobile money, bank transfer, or airtime top-up. Each method will display the available options and locations within the selected country. Enter Recipient Details: Provide the recipient’s information, such as their full name, mobile number, and bank account details (if applicable). Double-check the details to ensure accuracy. Enter Transfer Amount: Input the amount you wish to send. The app will automatically calculate the equivalent amount in the recipient’s currency, including any applicable fees. Review the total cost and confirm the amount. Payment Method: Choose your payment method. You can pay using a debit card, credit card, or bank transfer. Follow the prompts to enter your payment details and confirm the transaction. Confirm and Send: Review all the details of your transfer, including the recipient’s information, transfer amount, fees, and payment method. If everything is correct, tap “Send” to complete the transaction. You and the recipient will receive SMS and email notifications confirming that the money is on its way. Tracking Your Transfer View Transfer History: Tap “Transfer History” on the home screen to view a list of all your past transfers. You can check the status of each transfer, see when it was sent, and how much was received. Real-Time Updates: The app provides real-time updates on your transfer status. You’ll be notified when the transfer is completed, and the recipient can pick up the money or receive it in their account. Managing Your Account Profile Settings: Access your profile settings to update your personal information, change your password, or set up security features like biometric login. You can also manage your payment methods and saved recipient details for quicker future transfers. Notifications: Enable notifications to receive updates on your transfers, daily exchange rates, and promotional offers. Customize your notification preferences in the app’s settings. Security and Support Secure Transactions: WorldRemit ensures that all your transactions are secure with multi-level security measures and 24-hour data encryption. Customer Support: If you encounter any issues or have questions, access the “Help” section in the app to find FAQs or contact WorldRemit’s customer support team for assistance. Additional Features Promotions and Discounts: Take advantage of promotional codes like 3FREE to enjoy fee-free transfers on your first three transactions. The app will notify you of ongoing promotions and discounts, so keep an eye out for opportunities to save. Exchange Rate Notifications: Receive daily notifications of exchange rates to ensure you’re sending money at the best possible time.