Woodforest Mobile Banking

### How to Use the Woodforest Mobile Banking App #### 1. **Getting Started:** - **Download the App:** Install the Woodforest Mobile Banking app from the App Store or Google Play Store. - **Log In:** Use your Woodforest online banking credentials to log in. If you’re logging in for the first time, you may need to verify your identity. - **Biometric Authentication:** Set up fingerprint or facial recognition for quick and secure access. #### 2. **Navigating the App:** - **Home Screen:** View your account balances and recent transactions right from the home screen. - **Menu:** Access all features and services through the main menu, typically located at the top or bottom of the screen. #### 3. **Managing Your Accounts:** - **View Balances and Transactions:** Check your current balances and review transaction history for all your accounts. - **Account Alerts:** Set up Low Balance Alerts to receive notifications via email or push notification when your account balance drops below a specified amount. #### 4. **Depositing Checks:** - **Mobile Deposit:** Select the "Deposit" option from the menu. Follow the prompts to take pictures of the front and back of your check. Confirm the details and submit. #### 5. **Transferring Funds:** - **Transfer Money:** Choose "Transfer" from the menu. Select the accounts you want to transfer money between, enter the amount, and confirm the transfer. #### 6. **Paying Bills:** - **Bill Pay:** Go to the "Bill Pay" section to add new payees, schedule payments, and manage your bill pay settings. You can set up recurring payments for regular bills. #### 7. **Managing Debit Cards:** - **Card Controls:** Navigate to "Manage Debit Cards" to lock/unlock your cards, set transaction type limits, or report a lost or stolen card. #### 8. **Checking Your Credit Score:** - **VantageScore:** Access your credit score directly from the app by selecting "VantageScore." View your current score, track changes over time, and learn about factors that affect your score. #### 9. **Finding Locations:** - **Locate Branches/ATMs:** Use the "Find Locations" feature to locate the nearest Woodforest branches and ATMs. Get directions and view branch hours. #### 10. **Contacting Customer Support:** - **Support:** Use the "Contact Us" feature to reach out to customer service for any issues or questions. You can also view the FAQ section for quick answers. #### 11. **Additional Features:** - **Western Union:** Send or receive money through Western Union. - **Loan Applications:** Start a new loan application directly from the app. - **Statements:** View your account statements and opt-in for paperless E-Statements. This guide should help you navigate and make the most out of your Woodforest Mobile Banking app.