HOW TO PLAY:
For Shoppers:
Download the VIVI Delivery App:
Begin by downloading the VIVI Delivery app from the Google Play Store or Apple App Store.
Alternatively, you can visit the VIVI Delivery website to place an order from your desktop or laptop.
Create an Account or Log In:
If you’re a new user, sign up by entering your email address, creating a password, and providing your delivery address.
If you already have an account, simply log in to access your order history, saved delivery addresses, and payment information.
Browse Available Businesses:
Once logged in, you can browse a list of local businesses available for delivery in your area. This can include restaurants, grocery stores, retail stores, and other types of businesses that offer delivery.
You can filter businesses by category, such as food, groceries, or gifts, to find exactly what you're looking for.
Search for Specific Items:
Use the search bar to find specific products or businesses you’d like to order from. You can search by product name, restaurant, or business type.
Select Your Items:
After selecting a business or category, browse through the available menu or product options.
Add the items you want to purchase to your cart. You can customize the order if the business allows, such as choosing portion sizes or special instructions.
Review Your Cart:
Go to your cart to review the items you’ve added. You can adjust quantities, remove items, or add additional products as needed.
Check the total cost, including taxes, delivery fees, and any discounts or promotions available.
Choose Delivery Method:
Choose whether you’d like your order delivered immediately or at a scheduled time.
Enter your delivery address to check if delivery is available in your area and select your preferred delivery time.
Apply Promo Codes or Discounts:
If you have any promo codes, special offers, or loyalty rewards, apply them during checkout to save on your order.
Enter Payment Information:
Choose your payment method, such as credit/debit cards, Apple Pay, Google Pay, or other available options.
You can also save your payment information for faster checkouts in the future.
Place Your Order:
Once you’ve reviewed your cart and payment details, tap Place Order to confirm your purchase.
VIVI Delivery will send you an order confirmation and an estimated delivery time.
Track Your Order:
VIVI Delivery provides real-time tracking for your order. You can track the status of your delivery, from when it’s being processed to when it’s out for delivery and when it’s expected to arrive.
You will receive updates and notifications on your phone with details about your order’s progress.
Receive Your Order:
When your order arrives, the delivery driver will deliver it directly to your specified address. If contactless delivery is available, the driver will leave your items at your doorstep.
Enjoy Your Items:
Once your order arrives, enjoy the fresh food, groceries, or other products you’ve ordered through VIVI Delivery.
Leave Feedback:
After receiving your order, you can leave a rating or review for the business and the delivery service.
Your feedback helps other customers make informed decisions and provides valuable information to improve service quality.
Earn Rewards:
VIVI Delivery may offer a rewards program where you can earn points for every order. These points can be redeemed for discounts or free deliveries on future purchases.