Viettel Money

**Viettel Money App User Guide** Welcome to Viettel Money! This guide will help you navigate the app’s features and make the most of its comprehensive digital financial services. ### 1. **Getting Started** **Download and Install the App:** - Visit the App Store or Google Play Store and search for "Viettel Money." - Download and install the app on your mobile device. **Register Your Account:** - Open the app and register using your phone number. - Follow the prompts to verify your number and set up your account. - Once registered, you can start using the app immediately. ### 2. **Recharging Your Phone and Buying Data** **Top-Up Your Prepaid Phone:** - On the home screen, select “Recharge” or “Top-Up.” - Enter your phone number or select from your contacts. - Choose the amount you want to recharge and confirm the payment. - Enjoy direct refunds and accumulate points for future rewards. **Pay Postpaid Mobile Bills:** - Go to the “Pay Bills” section. - Select “Mobile Postpaid,” enter your phone number, and the amount due. - Confirm your payment to keep your mobile services uninterrupted. **Buy Data Packages:** - Tap on “Buy Data” from the home screen. - Choose from a variety of data packages that suit your needs. - Complete the purchase and start using your data immediately. ### 3. **Paying Bills** **Set Up and Pay Bills:** - Navigate to “Pay Bills.” - Select the type of bill you want to pay, such as electricity, water, internet, or television. - Enter your bill details or select saved bill codes. - Confirm the payment. You can also set up automatic recurring payments to avoid late fees. ### 4. **Redeeming Vouchers** **Accumulate Viettel ++ Points:** - Use Viettel Money for transactions to earn Viettel ++ points. - Points are automatically added to your account after each transaction. **Redeem Vouchers:** - Go to the “Rewards” section in the app. - Browse available vouchers from top partners like Be, Highland, KFC, and more. - Select the voucher you want and confirm the redemption. ### 5. **Saving and Investing** **Open a Savings Account:** - On the home screen, tap “Savings.” - Choose a savings plan that fits your needs, with options starting from just 2000 VND. - Set your desired term and amount, then confirm to start saving. **Monitor Your Savings:** - Track your savings progress and interest earnings directly in the app. - Adjust your savings plan as needed to maximize returns. ### 6. **Buying Insurance** **Purchase Insurance:** - Tap on “Insurance” from the main menu. - Select the type of insurance you need, such as health, car, motorbike, or housing. - Fill in the required information and choose your coverage plan. - Complete the purchase and receive your insurance policy digitally. **Submit Insurance Claims:** - If needed, go to the “Insurance” section and select “Submit a Claim.” - Follow the prompts to upload necessary documents and submit your claim online. ### 7. **Security Features** **Ensure Your Account Security:** - Enable two-factor authentication (2FA) in the “Settings” section. - Set a strong PIN and consider activating biometric authentication (fingerprint or face recognition) for added security. **Real-Time Monitoring:** - Viettel Money offers real-time monitoring of your account for suspicious activities. - Report any unusual transactions directly through the app. ### 8. **Getting Help** **Contact Customer Support:** - Access the “Help” section in the app for FAQs and troubleshooting tips. - Use the in-app chat feature or call the 24/7 support line for immediate assistance. **Locate Nearby Services:** - Use the app to find Viettel service centers or partner locations if you need in-person support. With this guide, you’re equipped to use the Viettel Money app to its fullest potential, making your financial transactions easy, secure, and convenient.