SSS Mobile

**SSS Mobile App User Guide** Welcome to the SSS Mobile App! This guide will help you navigate the app’s features, allowing you to manage your SSS transactions and access services conveniently from your mobile device. ### 1. **Getting Started** **Download and Install the App:** - Visit the App Store or Google Play Store and search for "SSS Mobile." - Download and install the app on your mobile device. **Log In or Register:** - Open the app and log in using your My.SSS account credentials. - If you don’t have an account yet, tap on “Create My.SSS Account” and follow the prompts to register. ### 2. **Managing Your SSS Contributions** **Generate and Inquire Payment Reference Number (PRN):** - On the app dashboard, tap “PRN” to generate or edit your Payment Reference Number. - You can also inquire about existing PRNs for contribution payments. **View Contribution Breakdown:** - Select “Contributions” from the menu to view a detailed breakdown of your contributions, including the amount and date of each payment. ### 3. **Applying for Benefits and Loans** **Check Benefit Claims Status:** - Tap on “Benefit Claims” to view the status of your ongoing or past benefit claims, such as maternity or sickness benefits. **Apply for a Salary Loan:** - Go to the “Loans” section and select “Apply for Salary Loan.” - Follow the instructions to submit your application through the app. **Submit Maternity Notification:** - Navigate to the “Maternity” section and fill out the required information to submit your maternity notification. ### 4. **Locating SSS Branches** **Find SSS Branches:** - Tap “Branches” on the app to view a list of SSS branches. - Use the map feature to see pinned locations of nearby branches for easy navigation. ### 5. **For Employers** **Inquire About PRNs for Contributions and Loans:** - Employers can access the “PRN” section to inquire about Payment Reference Numbers for employee contributions and loans. **View and Update Membership Information:** - Select “Employer Info” to view membership details or update contact information. **Check Contribution and Loan Status:** - Employers can monitor the status of employee contributions, loans, and benefits through the “Inquiries” section. ### 6. **Other Useful Features** **Apply for an SS Number:** - If you need a Social Security Number, tap on “Apply for SS Number” and follow the steps to complete your application. **View Documentary Requirements:** - Access a list of required documents for various SSS transactions by selecting “Documentary Requirements” from the menu. **Receive Notifications:** - Stay updated with important announcements and reminders by enabling notifications within the app. **Access Help and Social Media Links:** - Visit the “Help & Social Media” section to find links to SSS social media accounts and access customer support services. **Review Activity History:** - Tap on “Activity History” to view a log of your recent activities within the app. **Participate in Customer Satisfaction Surveys:** - Provide feedback by participating in the “Customer Satisfaction Survey” available in the app.