HOW TO PLAY:
Self: Build Credit App User Guide
Welcome to Self, your all-in-one tool for building and improving your credit. This guide will help you navigate the app’s features so you can start building your credit effectively. Follow these steps to make the most of your Self experience.
Getting Started
Download the App:
Visit the App Store (iOS) or Google Play Store (Android) and search for “Self.”
Tap “Install” to download and install the app on your device.
Sign Up or Log In:
Open the app and sign up by providing your personal information, including your name, email address, and a secure password.
If you’re already a user, simply log in with your existing credentials.
Navigating the App
Home Screen:
After logging in, the home screen provides an overview of your credit-building progress, including your current credit score, payment history, and available features.
Credit Builder Account:
Tap “Credit Builder Account” to set up a plan that suits your budget. Plans start at $25 per month.
Funds are deposited into a Certificate of Deposit (CD) held by one of Self’s partner banks. Your monthly payments help build your credit, and at the end of the term, you unlock your savings minus any fees and interest.
Self Visa® Credit Card:
Once you’ve made three on-time payments and have $100 or more in your Credit Builder Account, you’ll be eligible to apply for the secured Self Visa® Credit Card.
No credit check is required, and you can use the card anywhere Visa is accepted in the U.S. This card helps build your credit further by reporting your activity to the three major credit bureaus.
Additional Features
Rent Payment Reporting:
Use the app to report your rent payments to the credit bureaus at no cost. This feature helps establish a positive payment history, which is a key factor in building credit.
Bill Payment Reporting:
For a small monthly fee, you can report up to five additional payments—such as cell phone, utilities, and gas bills—to your TransUnion credit report, further enhancing your credit score.
Credit Monitoring:
Monitor your credit score directly within the app. The app uses the VantageScore 3.0 model, providing you with regular updates on your credit health.
Set up real-time alerts to stay informed of any changes to your credit report, helping you take immediate action if needed.
Identity Protection:
Protect your identity with up to $1 million in identity theft insurance included with your account. This feature helps safeguard your personal information and financial security.
Managing Your Account
Profile Settings:
Access your profile to update personal information, manage linked accounts, and adjust notification preferences.
You can also manage your subscription settings, including upgrading or canceling services, directly from the app.
Payment History:
Review your payment history in the “Account” section to ensure that all payments are recorded accurately and contributing to your credit building.
On-time payments are crucial for maintaining and improving your credit score.
Security Features
Secure Login: Use your username and password to securely log in, with the option to enable biometric login (fingerprint or facial recognition) for added convenience.
Data Encryption: All your financial data is encrypted within the app to prevent unauthorized access and ensure your privacy.
Troubleshooting and Support
App Issues: If you encounter any issues with the app, try closing and reopening it, or restart your device. Ensure your app is updated to the latest version for optimal performance.
Customer Support: For further assistance, access the “Help” section in the app to find FAQs or contact Self’s customer support team for personalized help.
Additional Tips
Make Payments on Time: Ensure that you make your payments on time each month, as this is critical for building a positive credit history.
Track Your Progress: Regularly check your credit score and payment history within the app to stay on top of your credit-building journey.
Explore All Features: Take advantage of all the app’s features, including the secured credit card and additional payment reporting, to maximize your credit-building potential.