RAC Auto

RAC Auto App User Guide Welcome to the RAC Auto app, your all-in-one tool for managing your RAC loan accounts and staying on top of your financial planning. This guide will help you navigate the app’s features and make the most of its capabilities. Getting Started Download the App: Visit the App Store (iOS) or Google Play Store (Android) and search for “RAC Auto.” Tap “Install” to download and install the app on your device. Activate Your Account: If you haven’t already, you’ll need to activate your web account to get a username and password. Visit the RAC website and follow the activation instructions. Once your account is activated, use your username and password to log in to the app. Log In: Open the app and enter your username and password. You can choose to enable fingerprint or Face ID authentication for quicker, more secure access. Using the App View Loan Account Information: On the home screen, you’ll see an overview of your loan accounts. Tap on any account to view detailed information, including your current balance, scheduled payments, and payment history. Make Payments: To make a payment, tap on the “Payments” section. Choose whether to pay with a debit card, credit card, or bank account. Follow the prompts to enter your payment details and confirm the payment. You can also set up future payments or make a promise to pay at a later date. Access Paperless Statements: Tap on “Statements” to view your paperless statements. You can download or print statements directly from the app for your records. Track Payment History: In the “Payment History” section, you can review all past payments made through the app. This helps you keep track of your payment activity and ensure everything is up to date. Managing Security Change Password and Security Questions: To change your password or reset your security questions, go to the “Security” section in the app settings. Follow the instructions to update your security details. Advanced Encryption: Rest assured that your data is protected by advanced encryption technology. The app ensures that your complete account numbers are never transmitted, adding an extra layer of security. Financial Planning Tools Use Calculators: The app includes a variety of calculators to help you plan your finances. Access these tools in the “Tools & Features” section to calculate loan payments, budget expenses, and more. Watch Educational Videos: Learn more about managing your finances by watching the educational videos available in the app. These resources cover topics such as budgeting, saving, and understanding loan terms. Support and Contact Contact RAC: If you need assistance, you can easily contact RAC through the app. Navigate to the “Contact Us” section to find the phone number or fill out the contact form for support. You can also access the FAQ section for quick answers to common questions. Technical Support: For technical issues or questions about the app, you can call RAC directly at 877-722-7299 for support. Tips for Using the App Set Up Payment Reminders: Ensure you never miss a payment by setting up reminders within the app. Regularly Review Statements: Keep track of your finances by regularly reviewing your paperless statements and payment history. Secure Your Account: Enable fingerprint or Face ID authentication for added security and convenience when logging into the app. Important Information No Fees for App Usage: RAC does not charge fees to download or use the RAC Auto app. However, your mobile carrier may charge for text messaging and web access services.