Developer Department of Information Technology And Telecomm / NYC Human Resources Administration
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Description:
NYC ACCESS HRA: Manage Your Benefits with Ease
NYC ACCESS HRA is an app designed to help New York City residents manage their public benefits efficiently. Whether you need to apply for assistance, check your case status, or submit required documents, NYC ACCESS HRA provides a convenient platform to handle all your benefits-related needs from your smartphone.
Key Features:
Apply for Benefits:
Submit applications for various public benefits, including SNAP (food stamps), Cash Assistance, and Medicaid, directly through the app. The app guides you through the application process step by step, making it easier to apply for the help you need.
Check Application and Case Status:
Monitor the status of your applications and ongoing cases. The app provides real-time updates on your benefits, letting you know when your application is approved, when you need to submit additional documents, or when your benefits are scheduled to renew.
Document Upload:
Upload required documents securely using your smartphone’s camera. Whether it's proof of income, identification, or other necessary paperwork, the app allows you to submit documents directly to your case file without needing to visit an office.
View Benefit Details:
Access detailed information about your benefits, including your current SNAP balance, upcoming recertification dates, and any actions you need to take. The app consolidates all your benefits information in one place for easy access.
Appointment Scheduling and Reminders:
Schedule appointments with your caseworker or for required interviews directly through the app. Set reminders for important deadlines, such as recertification dates or upcoming appointments, ensuring you stay on top of your benefits.
Notifications and Alerts:
Receive important notifications and alerts about your benefits. The app will inform you of any changes to your case, upcoming deadlines, or new opportunities to apply for additional assistance.
Language Support:
Access the app in multiple languages to ensure you can manage your benefits in the language you’re most comfortable with. The app supports languages commonly spoken in New York City, making it accessible to a broader range of users.
HOW TO PLAY:
Download and Set Up:
Download the NYC ACCESS HRA app from the Google Play Store or App Store. Open the app, create an account, or log in if you already have one. You'll need to provide basic information to link your account to your benefits.
Apply for Benefits:
To apply for benefits, navigate to the "Apply" section of the app. Choose the benefit you wish to apply for, such as SNAP or Cash Assistance, and follow the prompts to complete your application. The app will guide you through each step and allow you to submit required documents.
Check Your Case Status:
Go to the "My Cases" section to view the status of your current applications or ongoing cases. Here, you can see if any action is needed on your part, such as submitting additional documents or attending an interview.
Upload Documents:
If you need to submit documents, use the "Upload Documents" feature. Take photos of your documents with your smartphone’s camera and upload them directly to your case file. The app will confirm when your documents have been successfully submitted.
Schedule Appointments:
Use the app to schedule any required appointments with your caseworker or for benefit interviews. The app will offer available dates and times, and you can select the one that best fits your schedule.
Set Reminders and Notifications:
Enable notifications to receive alerts about upcoming deadlines, appointments, or changes to your benefits. Set reminders for recertification dates or other important tasks to ensure you don’t miss critical deadlines.
View Your Benefits:
In the "My Benefits" section, view details about your current benefits, including your SNAP balance, benefit amounts, and any upcoming actions you need to take. This section keeps all your benefits information organized and accessible.
Access Language Support:
If needed, switch the app to your preferred language by navigating to the settings. The app supports multiple languages, making it easier for non-English speakers to manage their benefits.
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Version: | 4.2 |
Size: | 88.60MB |
Price: | Free |
Released: | 2017-03-17 |
Updated: | 2023-12-09 |