Medallia Mobile 3

Sign In: Log in with your organizational credentials (Single Sign-on or Pincode) to access the platform. View Feedback: Navigate through role-based dashboards to view feedback, trends, and customer insights relevant to your role. Respond Quickly: Use the provided tools to take immediate action on feedback – respond by email, phone, or through case management. Customize Dashboards: Tailor your dashboard to display the key customer metrics and feedback types that are most important to your role and responsibilities. Manage Cases: Track feedback cases, assign follow-ups, and ensure all concerns are addressed efficiently. Stay Alert: Set up notifications to alert you when new feedback arrives or when certain metrics or trends require your attention. Access Anywhere: Whether at your desk or on the move, Medallia Mobile 3 ensures you have the data and tools you need at your fingertips for responsive action.