MAE by Maybank2u

**MAE by Maybank2u: User Guide** Welcome to MAE by Maybank2u, your all-in-one banking and lifestyle app. This guide will help you navigate the app and utilize its features effectively. ### 1. **Getting Started** **Download and Install the App:** - Visit the App Store or Google Play Store and search for "MAE by Maybank2u." - Download and install the app on your smartphone. **Register or Log In:** - **For Maybank Customers with M2U ID:** - Open the app and log in using your existing M2U ID and password. - All your settings and accounts will sync automatically. - **For Maybank Customers without M2U ID:** - Register for an M2U ID on the Maybank2u website, then log in to the MAE app. - **For Non-Maybank Customers:** - Open the app and follow the on-screen instructions to sign up instantly using your phone. You'll gain access to all the benefits of a Maybank customer without needing to visit a branch. ### 2. **Managing Your Finances** **View Accounts:** - On the home screen, you can view all your linked accounts, including balances and recent transactions. **Transfer Money:** - Tap on "Transfer" from the main menu. - Choose the account you want to transfer from and enter the recipient's details. - Confirm the amount and complete the transaction. **Pay Bills:** - Select "Pay Bills" from the menu. - Choose the biller, enter your account reference number, and specify the amount to be paid. - Review and confirm the payment. ### 3. **Using MAE’s Lifestyle Features** **Track Expenses:** - Use the "Expenses" feature to categorize and monitor your spending. - You can view detailed reports to see where your money is going each month. **Save with Tabung:** - Create savings goals with the "Tabung" feature. - Set a target amount and track your progress as you save towards your goals. **Sama-Sama Lokal Food Delivery:** - Access the Sama-Sama Lokal feature to order food from local vendors. - Use your location to find the nearest options, place an order, and have it delivered to your doorstep. ### 4. **Security Features** **Biometric Login:** - Enable biometric login (fingerprint or facial recognition) in the app settings for quick and secure access. **Secure2u Approvals:** - Activate Secure2u for safer and faster transaction approvals. You’ll receive a notification to approve each transaction before it’s processed. **Hide Wallet Balance:** - If you need privacy, use the option to hide your wallet balance from the home screen. ### 5. **Additional Features** **Scan QR Codes:** - Tap on "Scan & Pay" to scan QR codes for payments at participating merchants. **Manage Contacts for Transactions:** - When transferring money, you can access your contact directory directly to select the recipient’s mobile number. **Check Promotions:** - Based on your location, the app will show relevant promotions and deals from MAE’s merchant partners. ### 6. **Notifications and Alerts** **Enable Push Notifications:** - Ensure you receive real-time alerts for transactions, payment reminders, and other important updates by enabling push notifications in the app settings. ### 7. **Support and Assistance** **Access Help:** - For any issues or questions, go to the "Help" section within the app to find FAQs or contact customer support. **Call the Bank:** - If you need to speak to a representative, use the direct call feature in the app to reach Maybank’s hotline. ### 8. **Logging Out** **Log Out Securely:** - Always log out of the app when you’re done, especially if you’re using a shared device. Tap "Logout" from the menu to exit. With this guide, you’re ready to make the most of the MAE app by Maybank2u. Enjoy the convenience of managing your finances and lifestyle all in one place!