HOW TO PLAY:
Liberty Bank CT App User Guide
Welcome to the Liberty Bank CT app, your comprehensive tool for managing your finances with ease and security. This guide will help you get started and make the most of the app’s features.
Getting Started
Download the App:
Visit the App Store (iOS) or Google Play Store (Android) and search for “Liberty Bank CT.”
Tap “Install” to download and install the app on your device.
Log In or Register:
Open the app and log in using your Liberty Bank credentials.
If you’re a new user, follow the prompts to register for online banking and create your account.
Set Up Security:
For enhanced security, enable Face ID or Fingerprint authentication through the app’s settings.
Set up alerts for activities like failed login attempts and suspected debit card fraud to monitor your account closely.
Improving Financial Wellness
Monitor Your Credit Score:
Use the app to keep track of your credit score and understand the factors that influence it. This feature helps you stay informed about your credit health.
Categorize Transactions:
In the “Transactions” section, categorize your spending to get a clearer picture of where your money goes. This can help you manage your budget more effectively.
Set Savings Goals and Budgets:
Create personalized savings goals and set up budgets within the app. Track your progress to stay motivated and ensure you’re on the right path to achieving your financial objectives.
Managing Your Money
Transfer Funds:
Move money between your Liberty Bank accounts, to other banks, or send money to individuals with real-time person-to-person transfers. You can also schedule future or recurring transfers.
Pay Bills:
Access the “Bill Pay” section to schedule, edit, or cancel payments. Add new payees or edit existing ones, whether they are businesses or individuals.
Manage and store your eBills securely in the app, ensuring all your bills are in one place.
Make Loan Payments:
Pay your Liberty Bank loans directly through the app. Set up one-time or recurring payments for convenience.
Banking Securely
Secure Messaging:
Communicate securely with Liberty Bank agents through the app’s messaging feature. This ensures your queries and concerns are handled safely.
Manage Debit Card:
Enable or disable your debit card instantly within the app. This is useful if your card is lost or stolen.
Receive alerts for any suspected fraud activity on your debit card.
Enhanced Security:
The app provides enhanced security measures for high-risk transactions. These additional steps help protect your financial information from unauthorized access.
Advanced Business Services
Wire Transfers and ACH Origination:
If you’re a business user, you can initiate and approve wire transfers and ACH origination files directly from the app, ensuring your transactions are completed efficiently.
Manage Invoices and Payments:
Pay multiple invoices, handle customer invoicing, and use advanced reporting tools to manage your business finances effectively.
Sub User Management:
For businesses with multiple users, manage sub-user access and permissions within the app to maintain control over your business accounts.
Remote Check Deposit:
Use desktop scanners to remotely deposit checks, saving you time and trips to the bank.
Support and Contact
Contacting Liberty Bank:
If you need assistance, you can chat with live agents directly through the app. Navigate to the “Support” or “Help” section for contact options.
You can also find answers to common questions in the app’s FAQ section.
Alerts and Notifications:
Set up alerts for various account activities, including payment due dates, failed logins, and suspicious transactions. Customize these notifications to stay informed.
Tips for Using the App
Regularly Monitor Your Accounts: Check your account balance, transaction history, and credit score regularly to stay on top of your finances.
Set Up Alerts: Enable alerts to receive real-time notifications about your account activity, helping you to quickly respond to any issues.
Utilize Financial Planning Tools: Take advantage of the budgeting and savings goal features to improve your financial health.