JPay

**How to Use the JPay App** **1. Download and Install:** - Download the JPay app from the Google Play Store or Apple App Store. - Install the app on your mobile device and open it. **2. Create an Account or Log In:** - If you’re new to JPay, create an account by providing your personal details and setting up a secure password. - If you already have an account, log in using your email and password. **3. Add a Contact:** - After logging in, add your incarcerated loved one as a contact by entering their inmate ID and selecting the facility where they are located. - This will allow you to send money, emails, and other services to them. **4. Send Money:** - To send money, tap on the “Send Money” option. - Choose your contact, enter the amount you wish to send, and select your payment method (credit/debit card). - You can make a one-time transfer or set up recurring payments for regular support. **5. Purchase Stamps:** - Stamps are required to send emails, Snap n’ Send photos, and videograms. - Tap on “Purchase Stamps,” choose the number of stamps you want to buy, and complete the purchase using your saved payment method. **6. Send an Email:** - To send an email, go to the “Email” section. - Compose your message, attach photos if desired, and send it to your contact. - You can also prepay for a reply by transferring stamps to your contact. **7. Use Snap n’ Send:** - Tap on “Snap n’ Send” to quickly send a photo directly from your phone. - Choose or take a new photo, add a brief message if you like, and send it instantly. **8. Send a Videogram:** - In the “Videogram” section, you can record and send a 30-second video message. - Record your message, review it, and send it to your contact. This is a great way to share moments visually. **9. Purchase and Fund a Tablet:** - If your contact’s facility allows, you can purchase a tablet for them. - Go to the “Tablet” section, select the tablet, and complete the purchase. - You can also fund their media account so they can download and enjoy content on the tablet. **10. Manage Your Profile and Payment Options:** - Access the “Profile” section to update your personal information, such as your email or phone number. - In the “Payment Options” section, you can add or edit your credit/debit card details and save them for future transactions. **11. Set Up Notifications:** - Enable notifications to receive alerts when you receive new emails or when your stamp balance is low. - Go to the “Settings” section to manage these notifications. **12. Monitor Activity:** - Track your sent emails, money transfers, and other interactions with your contact through the “Activity” section. - This helps you stay on top of all your communications and financial support. By following these steps, you can effectively use the JPay app to stay connected with your incarcerated loved one, manage communications, and provide financial support securely and conveniently.