GEICO Mobile

**How to Use the GEICO Mobile App** **1. Download and Install:** - Download the GEICO Mobile app from the Google Play Store or Apple App Store. - Install the app and open it on your mobile device. **2. Sign In or Create an Account:** - If you're an existing GEICO customer, sign in with your credentials. - New users can create an account by providing their policy details and following the on-screen instructions. **3. Access Your Digital ID Cards:** - Once logged in, tap on the “ID Cards” section. - View, download, or add your insurance ID cards to your Apple Wallet for easy access. **4. Manage Your Billing and Payments:** - Go to the “Billing” section to view your current bill and payment options. - Choose a payment method and set up automatic payments or make a one-time payment. - Adjust your payment amounts as needed to fit your budget. **5. Request Roadside Assistance:** - In case of a breakdown or emergency, tap on the “Roadside Assistance” option. - Select the type of help you need, such as a tow or tire change. - Confirm your location and submit the request to get help on the way. **6. File and Manage Claims:** - To file a new claim, go to the “Claims” section and select “File a Claim.” - Follow the prompts to provide details about the incident, upload photos, and submit your claim. - You can also track the status of existing claims and communicate with your claims adjuster directly through the app. **7. Use the Virtual Assistant:** - If you have questions about your policy, billing, or need assistance with the app, use the GEICO Virtual Assistant. - Access the assistant by tapping the chat icon and typing your question for instant support. **8. Manage Vehicle Care:** - Tap on “Vehicle Care” to access maintenance reminders, service records, and recall alerts. - Schedule vehicle service appointments or find nearby service centers directly through the app. **9. Update Your Policy Information:** - Need to change your address, add a new vehicle, or update your coverage? Go to the “Policy” section. - Make any necessary updates to your policy information and review the changes before submitting. **10. Set Up Notifications:** - Customize your notification preferences to receive alerts about payment due dates, claims updates, or vehicle maintenance reminders. - You can manage these settings in the app’s “Settings” section. By following these steps, you can easily manage your car insurance needs, stay on top of payments, and take care of your vehicle, all through the GEICO Mobile app.