GCash

**GCash App User Guide** Welcome to GCash! This guide will help you get started with the app and explore its key features. Follow these steps to make the most out of your GCash experience. ### 1. **Getting Started** **Download the App:** - Visit the App Store or Google Play Store and search for "GCash." - Download and install the app on your mobile device. **Registration:** - Open the app and tap on "Register." - Enter your mobile number and complete the required details, including your name, birthdate, and email address. - Create a 4-digit mobile PIN (MPIN) for security. - Verify your account through SMS and follow the prompts to complete registration. ### 2. **Cash In (Adding Funds)** **Cash In via Online Banking:** - Open the GCash app and select “Cash In.” - Choose “Online Banking” and select your bank from the list. - Follow the instructions to log in to your bank and transfer funds to your GCash account. **Cash In via Over-the-Counter:** - Go to “Cash In” and choose “Over-the-Counter.” - Select the nearest partner outlet (e.g., Cebuana Lhuillier, Villarica). - Follow the instructions provided to complete the transaction at the outlet. ### 3. **Sending Money** **Send Money to Another GCash User:** - Tap on “Send Money” from the GCash dashboard. - Enter the recipient’s mobile number or select from your contacts. - Enter the amount and tap “Send.” **Bank Transfer:** - Choose “Bank Transfer” from the “Send Money” menu. - Select the recipient's bank from the list. - Enter the bank details and the amount to send. - Confirm the transaction. ### 4. **Paying Bills** **Pay Utility Bills:** - Tap on “Pay Bills.” - Select the category (e.g., Electricity, Water) and choose the biller from the list. - Enter the required details such as account number and amount. - Review and confirm your payment. **Set Payment Reminders:** - Save your billers as favorites to set reminders for future payments. ### 5. **Buying Load and Services** **Buy Mobile Load:** - Tap on “Buy Load.” - Enter the recipient’s mobile number or select from your contacts. - Choose the load amount or promo package. - Confirm your purchase. **Buy Other Services:** - Browse the available services such as broadband packages, TV channels, and health insurance under the “Buy Load” section. ### 6. **Shopping and Payments** **Online Shopping:** - Link your GCash to online platforms like Lazada or Shopee for seamless payments. - Alternatively, use GCash Mastercard or American Express Virtual Pay for other online transactions. **Pay via QR Code:** - Tap “Pay QR” on the dashboard. - Scan the QR code at participating stores. - Enter the amount and confirm the payment. ### 7. **Accessing GCredit** **Activate GCredit:** - Use GCash regularly to build your GScore. - Once eligible, you’ll receive an invitation to activate GCredit. - Follow the prompts to activate and use GCredit for purchases or bill payments. ### 8. **Managing Your Account** **View Transaction History:** - Tap on “Activity” to see a record of all your transactions. **Account Settings:** - Access settings to update your profile, change your MPIN, or manage linked accounts. ### 9. **GCash Forest** **Earn Green Energy:** - Perform cashless transactions or walk to earn green energy. - Accumulate enough points to plant a tree at the Ipo Watershed. ### 10. **Help and Support** **Contact Support:** - Access “Help Center” in the app for FAQs or to chat with customer service. - For urgent issues, visit a nearby GCash partner outlet.