DBS digibank

**DBS digibank User Guide** **Introduction:** Welcome to DBS digibank! This guide will help you set up the app, navigate its features, and make the most of your banking experience. With DBS digibank, managing your finances has never been easier. **Setting Up Your DBS digibank App:** **Step 1: Download the App** - Go to the Google Play Store or Apple App Store. - Search for "DBS digibank" and download the app. **Step 2: Register Your Account** - **For Existing Customers:** - Open the app and select "Existing Customer." - Register using your DBS ATM/debit/credit card number and PIN. - Alternatively, use SingPass Face Verification (for Singapore citizens and PRs only). - **For New Customers:** - Open the app and select "New Customer." - Register with MyInfo and follow the prompts to set up your bank account, debit card, PayNow, and PayLah! **Step 3: Set Up Your Digital Token** - Follow the in-app instructions to set up your digital token for secure authentication. **Using DBS digibank:** **1. Quick Access:** - View your account balances without logging in by enabling the "Quick Balance" feature. **2. Account Management:** - Open a fixed deposit account for all currencies. - Update your maturity instructions in real-time. - Apply for new accounts, loans, and credit cards directly through the app. **3. Starter Packs:** - Access multiple banking products and services at once with Starter Packs. **4. Overseas Transfers:** - Use DBS Remit for same-day international transfers with zero fees. **5. Smart Shortcuts:** - Save time with personalized shortcuts based on your frequent actions. **6. Seamless Integration:** - Move seamlessly between digibank and PayLah! with a single login. **Managing Your Finances:** **1. Money Management Tools:** - Pay bills, manage subscriptions, and track cash flow. - Receive personalized insights to optimize your finances. **2. Payment Reminders:** - Get reminders for upcoming payments. - Receive alerts for potential duplicate payments and sudden bill increases. **3. Secure Transactions:** - Use the digital token to securely verify your transactions. **4. 24/7 Assistance:** - Chat with digibot for help with your accounts, transactions, or loan applications. **5. Enhanced Insights:** - Access the new insights tab for improved links and pre-filled information. **Investment and Financial Planning:** **1. Investing with digiPortfolio:** - Invest in new portfolios or monitor existing ones on the go. **2. Financial Overview:** - Use the redesigned dashboard with personalized insights to achieve your financial goals. **3. Net Worth View:** - See a complete overview of your finances, including accounts from other banks and government accounts. **4. Digital Investment Advice:** - Use Singapore's first digital investment advice feature to make your money work harder. **5. Home Buying Simulation:** - Plan your home purchase and simulate its impact on your cash flow and CPF balance over the next 10-20 years. **Sustainability Features:** **1. Live Sustainably:** - Make sustainable living easy and convenient. **2. Track and Offset:** - Track, offset, invest, and donate towards better causes with just a tap. **3. Eco-friendly Tips:** - Get tips for leading a greener lifestyle. **4. Green Transactions:** - Access green transactions easily. **5. DBS LiveBetter:** - Join DBS LiveBetter to make a positive impact on the world. **Troubleshooting and Support:** **1. Technical Issues:** - Ensure your app is updated to the latest version. - Restart the app or your device if you encounter any issues. **2. Customer Support:** - Contact DBS support through the app for assistance with your accounts, payments, or any other queries. **Conclusion:** DBS digibank offers a seamless, secure, and personalized banking experience. Use this guide to explore the app's features and make the most of your banking journey. Enjoy the convenience and efficiency of DBS digibank today!