HOW TO PLAY:
Concora Credit: User Guide
Welcome to the Concora Credit app! This guide will help you navigate the app, manage your credit accounts, and make the most of its features. Follow these steps to effectively manage your accounts and stay on top of your finances.
1. Getting Started
Download and Install: Begin by downloading the Concora Credit app from your preferred app store.
Create an Account or Login: If you’re a new user, sign up by providing your personal details and creating a secure password. If you already have an account, simply log in using your credentials.
2. Adding and Managing Accounts
Add Your Accounts: Once logged in, you can add all your credit accounts serviced by Concora Credit. This includes cards like the Milestone Mastercard, Destiny Mastercard, and accounts with various jewelry stores such as Kay Jewelers and Zales.
Unified View: After adding your accounts, you’ll be able to view all of them in one place, making it easier to manage your finances.
3. Activating Your Card
Activate New Cards: If you’ve received a new card, you can activate it directly through the app. Navigate to the “Card Activation” section, enter your card details, and follow the prompts to activate your card instantly.
4. Making Payments
Easy Payments: Pay your credit card bills directly through the app. Select the account you want to make a payment for, enter the payment amount, and confirm the transaction. You can also set up recurring payments to ensure you never miss a due date.
5. Tracking Transactions
View Transaction History: Stay up to date with all your transactions by accessing the “Transaction History” section. Here, you can view recent purchases, payments, and other account activities in real-time.
Monitor Spending: Use the app to monitor your spending across all your accounts, helping you stay within your budget and avoid overspending.
6. Managing Account Information
Update Personal Information: Easily update your personal details, such as your contact information, mailing address, and email, directly within the app.
Account Settings: Customize your account settings to manage notifications, payment reminders, and security options.
7. Security Features
Secure Login: Protect your account with secure login options, including biometric authentication (fingerprint or facial recognition) if supported by your device.
Account Security: The app uses advanced security measures to protect your personal and financial information, ensuring that your accounts are safe from unauthorized access.
8. Receiving Notifications
Enable Notifications: Stay informed by enabling notifications for payment reminders, account updates, and important alerts. This helps you manage your accounts more effectively and avoid late payments.
9. Getting Support
In-App Support: If you have any questions or encounter issues, access the in-app support for assistance. You can find answers to common questions, troubleshoot problems, or contact customer support directly through the app.
10. Logging Out
Log Out Securely: When you’re finished using the app, log out to ensure your account remains secure, especially if you’re using a shared device.