Capital One Mobile

### Capital One Mobile App User Guide Welcome to the Capital One Mobile app! This guide will help you navigate and make the most of the app’s features, allowing you to manage your finances effortlessly. #### Getting Started 1. **Download and Install**: Install the Capital One Mobile app from your device’s app store. 2. **Log In**: Use your existing Capital One online banking credentials to log in. If you’re new, you can enroll directly through the app. #### Main Features 1. **Account Management** - **View Balances**: Easily check the balances of all your Capital One accounts on the home screen. - **Transaction History**: View detailed transaction history to keep track of your spending and deposits. - **Statements**: Export and review your account statements directly from the app. 2. **Payments** - **Pay Bills**: Schedule and manage bill payments for your credit cards, loans, and other accounts. - **Loan Management**: View your loan details and make payments directly through the app. - **Zelle®**: Send and receive money quickly with friends and family using Zelle®. It’s a fast, secure, and free way to transfer money. 3. **Credit Monitoring** - **CreditWise**: Access CreditWise to check your credit score and receive updates about any changes to your credit report. 4. **Card Management** - **Card Activation**: Activate your new Capital One credit or debit card directly in the app. - **Lock/Unlock Card**: Instantly lock your card if it’s lost or stolen, and unlock it when found. - **Transaction Details**: Review detailed information about your card transactions to monitor spending. 5. **Rewards** - **Redeem Rewards**: Easily redeem your Capital One rewards points for travel, cash back, or gift cards right from the app. 6. **Alerts and Notifications** - **Custom Alerts**: Set up custom alerts to notify you about important account activities, such as large transactions or low balances. - **Purchase Notifications**: Enable real-time notifications for all your purchases to monitor your account closely. 7. **Security Features** - **Instant Card Lock**: Quickly lock your credit or debit card if you suspect unauthorized use. - **Fingerprint/Face ID Login**: Enable biometric login for added security and convenience. 8. **Virtual Assistant** - **Eno**: Use Eno, your Capital One virtual assistant, to answer questions, provide account updates, and more. #### Additional Support - **Customer Service**: Access 24/7 customer service through the app using the secure messaging feature, or call directly from the app for assistance. - **Find Locations**: Use the app to locate the nearest Capital One branch or ATM. #### Tips - **Stay Updated**: Regularly check the app for updates to ensure you have the latest features and security enhancements. - **Set Alerts**: Customize alerts to stay informed about your account’s activities and avoid unexpected issues. By following this guide, you’ll be able to fully leverage the Capital One Mobile app’s capabilities, making your banking experience smoother and more efficient. Enjoy managing your finances with ease!