BPI

**BPI Mobile Banking App User Guide** Welcome to the BPI Mobile Banking app! This guide will help you navigate and use the app’s features effectively, enabling you to manage your finances with ease and convenience. ### 1. **Getting Started** **Download and Install the App:** - Visit the App Store or Google Play Store and search for "BPI Mobile Banking." - Download and install the app on your mobile device. **Register and Log In:** - Open the app and select “Register.” - Provide your BPI account number or card details, and follow the prompts to complete registration. - Set up your username, password, and security questions. - Once registered, log in using your credentials. ### 2. **Opening a New Account** **Open a Savings Account:** - On the app dashboard, tap “Open a New Account.” - Select the type of savings account you wish to open. - Provide the necessary information, including a valid government ID (e.g., Passport, Driver's License). - Review and submit your application. Your account will be opened instantly, and you can start using online banking services right away. ### 3. **Managing Your Accounts** **View Account Balances and Transaction History:** - On the dashboard, select “Accounts” to view your account balances. - Tap on an account to see the transaction history and account details. **Set Custom Transaction Limits:** - Go to “Settings” and select “Transaction Limits.” - Set or adjust limits for different types of transactions to enhance security. ### 4. **Transferring Money** **Transfer Between BPI Accounts:** - On the main menu, select “Transfer Money.” - Choose “Transfer to Own Account” or “Transfer to Another BPI Account.” - Enter the amount, select the source and destination accounts, and confirm the transfer. **Transfer to Other Banks or E-Wallets:** - Select “Transfer Money” and choose “To Other Bank or E-Wallet.” - Enter the recipient’s details, including bank or e-wallet, and the amount. - Choose either PesoNET or InstaPay for the transfer, then confirm. **Set Up Favorites and Scheduled Transfers:** - For frequent transfers, save recipients as “Favorites” for quick access. - Schedule recurring transfers by selecting “Scheduled Transfers” and setting the date and frequency. ### 5. **Paying Bills** **Quick Bill Payments:** - From the dashboard, tap “Pay Bills.” - Select the biller from the list or add a new one. - Enter the bill details, including amount and reference number. - Confirm and pay using your debit or credit card linked to the account. **Set Up Automatic Payments:** - Go to the “Pay Bills” section and choose the biller. - Set up automatic payments by selecting “Auto Debit” and choosing the payment frequency. ### 6. **Using QR Payments** **Scan and Pay:** - Tap “QR Pay” from the dashboard. - Scan the QR Ph code at participating stores. - Enter the amount and confirm the payment. **Generate QR Codes:** - To receive payments, select “Generate QR” under the “QR Pay” menu. - Share your custom QR code with others to receive funds securely. ### 7. **Investing** **Manage Investments:** - Go to the “Investments” section in the app. - View your existing investment accounts or open a new one. - Monitor performance and make additional investments directly from the app. ### 8. **Mobile Key Authorization** **Set Up Mobile Key:** - Navigate to “Settings” and select “Mobile Key.” - Enable the feature and link it to your device’s biometric credentials (e.g., fingerprint or face recognition). - Use Mobile Key to securely authorize transactions without the need for SMS OTPs. ### 9. **Accessing Additional Services** **Order Debit/Credit Cards:** - Select “More Services” from the menu, then choose “Order Debit Card” or “Order Credit Card.” - Follow the instructions to complete the order. **Request Other Bank Services:** - Access other services such as blocking/unblocking cards, ordering checkbooks, or updating contact information by selecting “More Services.” ### 10. **Personalized Offers** **View Exclusive Offers:** - Check the “Promotions” section in the app to view personalized offers and promotions available exclusively for BPI customers. ### 11. **Getting Help** **Contact Customer Support:** - If you need assistance, visit the “Help Center” in your profile within the app. - You can also reach out to customer support via the provided phone numbers during support hours.