Bank of America Mobile Banking

**How to Use the Bank of America Mobile Banking App** Welcome to the Bank of America Mobile Banking app! This guide will help you navigate the app and make the most of its features for managing your finances securely and conveniently. ### 1. **Getting Started** - **Download and Install:** Start by downloading the Bank of America Mobile Banking app from the App Store or Google Play Store. - **Sign In:** Use your existing online banking username and password to sign in. If you’re new to online banking, you can enroll directly through the app. ### 2. **Navigating the Dashboard** - **View Account Balances:** Once signed in, your account balances will be displayed on the main dashboard. Tap on an account to view detailed transaction history. - **Quick Actions:** Access quick actions like paying bills, transferring funds, and viewing account activity right from the home screen. ### 3. **Managing Your Accounts** - **Check Activity:** Review your account transactions, including pending and posted transactions, to stay updated on your finances. - **Set Up Alerts:** Customize account alerts to receive notifications about low balances, large transactions, or other important updates. - **Deposit Checks:** Use the mobile check deposit feature by taking a picture of your check. Simply follow the on-screen instructions for a quick and easy deposit. ### 4. **Transferring Money and Paying Bills** - **Transfer Funds:** Easily transfer money between your Bank of America accounts or to other linked accounts. You can set up one-time or recurring transfers. - **Pay Bills:** Use the bill pay feature to pay your bills on time. Schedule payments and manage your payees all within the app. - **Send Money with Zelle®:** Send money securely to friends and family using just their U.S. mobile number or email address through Zelle®. ### 5. **Using Erica, Your Virtual Assistant** - **Get Help with Erica:** Tap on Erica, the virtual assistant, for help with finding transactions, paying bills, or getting insights on your spending. Erica can also provide financial tips and reminders. ### 6. **Security Features** - **Touch ID®/Face ID®:** Set up biometric authentication for quick and secure access to your accounts. - **Lock/Unlock Cards:** Instantly lock or unlock your credit or debit cards if you misplace them, directly from the app. - **Security Alerts:** The app will notify you of any suspicious activity on your accounts, helping you stay protected. ### 7. **Managing Investments with Merrill** - **Access Merrill Accounts:** If you have investment accounts with Merrill, you can manage them through the app. Check your portfolio, trade stocks, and view market data. - **Contact Your Advisor:** Send secure messages or documents to your Merrill advisor directly from the app for any investment-related questions. ### 8. **Additional Features** - **Digital Wallet Integration:** Add your Bank of America credit, debit, or ATM card to your digital wallet for easier payments on the go. - **View Statements:** Access and download your account statements and other important documents. ### 9. **Getting Support** - **Help and Support:** If you need assistance, use the app to connect with customer service through secure messages, call support, or use the virtual assistant. ### 10. **Staying Updated** - **Update App Regularly:** Ensure that you always have the latest features and security updates by keeping your app updated to the newest version. The Bank of America Mobile Banking app is designed to make banking easy, secure, and convenient. Explore all its features to manage your finances efficiently, whether you’re at home or on the go.